STORE MANAGER
Company: Leonard Buildings and Truck Accessories
Location: Wilson
Posted on: November 19, 2024
Job Description:
Established in the Blue Ridge foothills of North Carolina in
1963, Leonard Buildings and Truck Accessories is a manufacturer and
distributor whose product lines include storage buildings, cargo
and utility trailers, truck covers, truck and van accessories,
carports, playhouses, chicken coops, and dog houses. We serve our
residential, commercial, fleet, and government customers through
our 150+ retail store locations in eighteen states, supported by
our corporate offices (in Mount Airy, NC, and Cobden, IL),
distribution centers, and strategically located manufacturing
facilities.
Job Summary:
The Store Manager has operations in the U.S. and has overall
responsibility for driving revenue growth and overseeing the sales
operations and ensures their assigned store location operates to
company standards while driving sales and creating a great
experience for customers. This position reports directly to the
District Sales Manager and has up 12 direct reports.
Job Responsibilities:
- Completes store operational requirements.
- Achieves financial objectives by controlling expenses.
- Drives sales goals, monitors sales performance, and implements
strategies to increase sales.
- Analyses sales data to identify opportunities for growth and
increased profitability.
- Identifies current and future customer requirements by
establishing rapport with potential and actual customers to
understand service needs.
- Provides excellent customer service, addresses customer
inquiries and complaints, and ensures customer satisfaction.
- Manages store inventory, ensures adequate stock levels, and
oversees the ordering and receiving of products and truck
accessories.
- Protects employees and customers by providing a safe, clean,
and well-organized store.
- Maintains operations by initiating, coordinating, and enforcing
program, operational, and personnel policies and procedures.
- Managerial Requirements:
- Leads and manages a team of retail employees.
- Provides training, performance feedback, and ensures a positive
work environment.
- Schedules and assigns employees.
- Maintains store staff by recruiting, hiring, and training team
members.
- Coaches, counsels, and disciplines team members when needed.
OTHER DUTIES:
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
Requirements
Competencies (skills, knowledge, and abilities):
- Must PASS a background and a drug test.
- Proven experience in a similar role in the retail sector.
- Proven ability to meet sales targets.
- Strong leadership and team management abilities.
- Excellent negotiation, and customer service skills.
- Excellent communication and interpersonal skills.
- Proficient in using point of sales and inventory management
software.
- Proficient in Microsoft Office Suite or related software, as
well as CRM or other sales software preferred.
- Strong problem-solving skills and the ability to make quick
decisions.
- Knowledge of the local market and customer preferences.
- Proven track record of managing multiple retail stores or a
district.
- Experience with various social media platforms such as
Facebook, etc.
- Strong understanding of retail operations, including sales,
customer service, and merchandising.
- Excellent verbal and written communication skills.
- Ability to work beyond normal working hours, and on weekends as
needed. Education/Experience Requirements:
- Bachelor's degree in business administration, marketing, other
related field, or equivalent job experience is preferred.
- 3 years' experience in a management role in sales, retail,
vehicle accessories, or inventory management. Travel:
This position may require periodic travel to customer sites within
the United States.
What does Leonard Offer?
- Competitive salary compensation role.
- Competitive benefits package.
- 401K with a company match.
- Paid days off: holiday and vacation.
- Continuous training and growth opportunities to build your
career with Leonard. Physical Requirements:
- Ability to work in various weather conditions, such as extreme
heat or cold, indoors and outdoors as needed.
- Ability to move easily around the store, including walking,
bending, kneeling, and reaching.
- Ability to handle and manipulate objects, use a computer,
operate a cash register and other equipment.
- Ability to stand for extended periods.
- Ability to type on a keyboard.
- Requires close vision for computer work and reviewing
correspondence.
- Ability to remain in a stationary position.
- Ability to work under pressure.
- Ability to lift up to 50 pounds.
- Ability to hear and talk.
- Ability to work variable schedules, including weekends and
holidays.
The Company is an Equal Opportunity Employer. It is the policy of
the Company to administer employment based solely on an
individual's qualifications, ability, and performance without
regard to race, color, religion, gender identity, sex (including
pregnancy, lactation, childbirth or related medical conditions),
sexual orientation, age, national origin or ancestry, physical or
mental disability, genetic information (including testing and
characteristics), veteran status, uniformed service member status,
political affiliation, marital status, or any other characteristic
protected by federal, state or local law.
Keywords: Leonard Buildings and Truck Accessories, Greenville , STORE MANAGER, Executive , Wilson, North Carolina
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